Effective date: August 11, 2026
OilDash Mobile Auto Solutions LLC (“OilDash,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through gooildash.com, our service-request forms, communications, and mobile automotive services; why we use it; and the choices available to you.
Information We Collect
Information you provide. We may collect your name, email address, telephone number, service address or vehicle location, preferred appointment details, vehicle information such as year, make, model, VIN, license plate and registration state, requested services, fleet information, messages, photographs, payment-related records, and other information you voluntarily provide.
Information collected automatically. When you use our website, we and our service providers may collect technical information such as IP address, browser and device type, pages viewed, referring source, approximate location, cookies, and website analytics. Payment card details may be processed directly by a payment provider and may not be stored by OilDash.
How We Use Information
We use information to respond to inquiries; evaluate, schedule, provide, document, and follow up on automotive services; prepare estimates and invoices; communicate about appointments and service requests; provide customer support; maintain safety, security, and fraud prevention; improve our website and operations; comply with legal, tax, insurance, warranty, and recordkeeping duties; and send marketing communications only when permitted by law and with any required consent.
How We Share Information
We may share information with vendors that help us operate the website, forms, email, analytics, scheduling, invoicing, payment processing, customer service, data storage, and security; with parts suppliers, service partners, fleet administrators, insurers, warranty providers, CARFAX or similar vehicle-history services when applicable to the requested service; when required by law, court order, or governmental request; to protect customers, OilDash, or others; or in connection with a merger, financing, sale, or transfer of business assets.
We do not sell personal information. Service providers may use information only to perform services for us and must handle it consistently with their contractual and legal obligations.
Cookies and Analytics
Our website may use essential cookies and similar technologies to operate forms, remember preferences, secure the site, understand traffic, and measure performance. Analytics and embedded third-party content may collect information under their own privacy policies. You may limit cookies using your browser settings, although some website features may not work correctly.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain vehicle-service and business records, resolve disputes, enforce agreements, satisfy tax, insurance, warranty, and legal requirements, and protect our legitimate business interests. Retention periods vary by record type.
We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure. Please do not submit sensitive financial, medical, or identity information through a general website message field.
Your Choices and Rights
You may request access to, correction of, or deletion of personal information we control, subject to legal and operational retention requirements. You may unsubscribe from marketing email through the message instructions. To make a privacy request, contact info@gooildash.com. We may need to verify your identity before completing a request.
Children’s Privacy
Our website and services are intended for adults arranging vehicle services and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child provided information to us, contact us so we can review and delete it when appropriate.
Third-Party Links
Our website may link to third-party websites or services. OilDash is not responsible for their privacy practices, content, or security. Review the privacy notices of those providers before supplying information.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through another reasonable method.
Contact Us
Questions or privacy requests may be sent to OilDash Mobile Auto Solutions LLC at info@gooildash.com or through our contact page.